Shipping & Returns

What are the shipping costs?

Free shipping on orders over € 100.-. Up to € 100.-, you pay € 6.95 shipping fee per order. Orders are delivered within 2 working days. If the product is unfortunately not in stock, you will receive a message about this soon after placing the order. If you accidentally fill in your data incorrectly, the extra costs will be for your own account.

Can I exchange or return my product?

Exchange or return is possible within 14 days after purchase. The costs for returning are for your own account. Returns by registered mail costs € 7 or a maximum of € 14 depending on the weight. The amount - excluding shipping costs - will be transferred within 14 days of processing your return. Prefer to exchange instead of returning? Contact us at It is only possible to exchange or return an item if it is unworn and undamaged. Mr Pillo has the right to refuse a product if it is returned in damaged or used condition.

What is the return address?

Mr Pillo Marconistraat 23 2181 AK Hillegom The Netherlands


Can we protect the pillow against a stain?

We impregnate the pillow for you for € 25, -. This anti-stain prevents spilled water-like liquids from penetrating directly into the fabric. This way you will be there in time to dab it off again. This makes your pillow look like new for longer. A stain is less likely to penetrate the fabric.
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